When
I try to install or run the SM-Reports Work File program on my computer, I get this message (or similar) "16-bit MS-DOS
Subsystem path to the program that you are trying to start or install
C:\Windows\System32\Autoexec.nt The system file is not suitable for
running MS DOS and Microsoft Windows applications." How can I fix this?
This error message may be caused by a virus that has damaged one ormore
important files used by Windows. For some users it has also
appeared after the installation of a Windows Service pack - although
this may just be a coincidence. The problem may appear to be limited to
only SM-Marks as other software continues to work normally, but this is
because SM-Marks uses the 16 bit subsystem of Windows which is a bit
unusual now. A search of the Internet will reveal that the error
message does affect other software.
There is a Microsoft Knowledge Base article about it. You can find it
at:
http://support.microsoft.com/default.aspx?scid=kb;en-us;324767&Product=winxp
As Microsoft may move it's support pages you can also find the same
article by visiting:
http://support.microsoft.com/
and doing a search for 324767. This article is for
Windows XP,
but you can also find a similar article for Windows 2000 by searching
for 305521.
